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General Documents/Processes

(Updated February 2022)


Time-sheets are to be filled out for every shift and signed by the registered nurse or manager on duty. These need to be submitted to by 5pm Monday every week. Failure to do so may result in you not being paid.

Clinical Assessment: We requires 3 of these assessments to be completed within your first 10 shifts. Assessments to be returned to Nova Health either by e-mail or txt

Other general documents of use:

Below are all the other general Nova Documents such as everything you need to know document, position descriptions, roles, and responsibilities, etc. These include the current pay documents should you need them.

Policies & Procedures

There is a requirement to read the policies of Nova Health – These are marked ‘Policy’ in bold lettering at the beginning of each section. Staff should familiarise themselves with the Nova Health procedures, guidelines and template forms.

Note: Nova Health staff need to follow policies & procedures of the facility they are working in; if none are readily available, staff to follow Nova Health’s policies/ procedures/guidelines.

Table of Contents Nova Health For Web without links

Health & Safety / Infection Control Additional Resources:

A: Infection Prevention & Control

B: Restraint Minimisation & Safe Practice

C: Safe & Appropriate Environments

Manual Handling Additional Resource Links:

You can view information on Manual Handling and other documentation of use when moving things/patients here (just click the ‘read more/less icon). There are additional resources & videos in the education section, under the heading ‘Key Skills’.

Consumer/client rights:

Policies/procedures/guidelines & other documentation of use when looking to uphold the patient’s rights & providing them with support.

Consumer Rights Policy

Continuum of Service Delivery:

A:  Continuum of Service Delivery Policy

B: Medicine Management Nova Health

C: Nutrition, Food Safety

D: Service Delivery Pathways & Templates

Continuum of Service Delivery Additional Resources:

Includes resources for Advanced care planning, Cultural considerations, Drug & Alcohol, Mental health, Nutrition, Palliative care, Wellness

Human Resources Management Additional Resources:

Includes: Professional boundaries (NCNZ), Let’s get real tool & learning module (Mental Health), Reportable events (under section 31)

Hunting for a process/policy document look here:

If you cannot find your document in the above areas have a look under here.

Services of use:

There are a range of services which may be helpful. As always, we recommend calling the office if you need a hand. However, if you are curious whether extra services like interpreting maybe useful, please look under our ‘Consumer Rights’ section or Consumer Rights Additional Resources’ section for useful resources & links.