Nova Health Palliative Care brings the specialist skills and expertise in providing palliative care needs right into your home. It means you or your loved ones can stay amongst friends and family, within comfortable, familiar surroundings.


Palliative care is an area of healthcare that focuses on relieving and preventing the suffering of patients. Pain management plays a big part in palliative care.

A World Health Organisation statement describes palliative care as “an approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual.”

A bit of a mouthful but put simply,  palliative care focuses on the patient’s quality of life.



At Nova Health we work around what best suits you. This may include help at home or additional support within a rest home or hospital.

Difficult choices:

It is a difficult decision to ask for help in your own home. Therefore we aim to provide you with exactly the help you need, without encroaching on your personal space.

A comprehensive care plan is provided, making you the center of our tailored experience. Feel free to talk to our nurse and care staff at any stage about your care and if there are any changes you’d like to make. The flexibility of our service means absolute peace of mind.

What we offer:

The help we can provide includes (but is not limited to):

  • Personal care – toileting help, washing, bathing, dressing and transferring.
  • Convalescent care and rehabilitation –  continued support with wound care, pain management, exercising and motivation.
  • Home help – keeping the routine at home going, including everything from washing and vacuuming to gardening.
  • Companionship – looking after your personal well-being and an ear to listen when required.
  • Additional support within current care environments – this is called ‘specialing’ and allows extra support and care over-and-above what a facility can provide.
  • Transportation – help with larger travel plans either nationally or internationally, where guidelines require support with any medical issues that may arise.


This is our specialty and we pride ourselves on being the best.

You have a choice….

Staying at home or within a familiar environment, close to friends and loved ones seems an obvious choice. Life for palliative patients is precious and being able to make the most of it means more quality time together.

Our close ties with Hospice and healthcare professionals means there’s no compromise in care provided. A one on one approach ensures a personal touch that can make all the difference.

What we can offer in-home:

Each family and situation is unique. You can use us as much or as little as you desire. When your requirements change, we’ll change with you. We offer nurses and caregivers from 4 hours to 24 hours a day depending on what you require and the complexity of care necessary.

Respite care and carer support is also an important part of palliative care and ensures family members aren’t overwhelmed or exhausted. A portion of these care requirements may even be funded to help lessen the cost to you. (Please refer to our ‘Funding possibilities’ section.)

Expertise when you need them:

All Nova Health palliative nurses and caregivers are trained in palliative care. Regular professional development and training is offered to our staff to ensure continued competency at the highest level.



Put simply – you can expect the best.

We have numerous staff available who are skilled in all aspects of care. In most cases, some of our staff will be known to your care team members  –  some of our team you may have already met in your journey.

Nova Health has a special relationship with local hospices, District Health Boards and other specialist care providers. This close relationship allows our staff to keep up-to-date with best practices and helps smooth your care journey.

We will endeavor to fit around you as best we can. Our staff are extremely flexible and their experience means they can aid in advising you on a range of matters. Sometimes our staff comes into up-skill family members to be able to cope better at home and then come back later in their care journey. Our staff typically stay with us for a long period of time. Therefore if you know someone, please feel free to ask if they are still with us and we will endeavor to arrange for them to continue with you on your journey.

We do request that no shifts are less than four hours. This is in fairness to our staff, as well as to allow us to stay on the right side of employment law. We have a very personal approach at Nova Health and we tell it how it is. Furthermore, we keep things simple – no strange charges or complicated rates.

If the above sounds like it would suit you, please get in touch.


Our Palliative Care brochure can be downloaded from here